Returns & Exchanges

At WHO IS SHE, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your selection isn't the perfect fit, we are here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.